Privacy Policy

At ChoicePlumbingHeating.co.uk we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us. This Privacy Policy has been provided by the solicitors at DIYLegals.co.uk and should be read together with our terms of use. This policy explains what happens to any personal data that you provide to us, or that we collect from you when you are on this site.

We do update this Policy from time to time so please do return and review this Policy regularly.

For the purpose of the Data Protection Act 1998 our data controller is ChoicePlumbingHeating.co.uk

Information We Collect

In operating our website, we may collect and process the following data about you:

  • Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, web blogs and other communication data.
  • Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase, or advertise your car.
  • Information provided to us when you communicate with us for any reason.

Use of Cookies

We may on occasion gather information regarding your computer whilst you are on our website. This enables us to improve our services and to provide statistical information regarding the use of our website to our advertisers where appropriate.

Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

Similarly, to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies; you may be unable to access particular parts of our website.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

Use of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.

To meet our contractual commitments to you.

To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

Further, we may use your data, or permit selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We or they may contact you about these goods and services by any of the methods that you consented at the time your information was collected.

If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.

If you do not want us to use your data for our or third parties you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.

Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.

Storing Your Personal Data

We may transfer data that we collect from you to locations outside of the European Economic Area for processing and storing. Also, it may be processed by staff operating outside the European Economic Area who work for us or for one of our suppliers. For example, such staff maybe engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Disclosing Your Information

Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any).

We may also disclose your personal information to third parties:

  • Where we sell any or all of our business and/or our assets to a third party.
  • Where we are legally required to disclose your information.
  • To assist fraud protection and minimise credit risk.

Third Party Links

You mind find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Access to Information

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at info@choiceplumbingheating.co.uk Telephone number being 07904491811

Reviews

Rachel Andy
25/11/2021
Mikaela Saunders
14/08/2021
Richard was so quick to attend, was friendly and professional. Will absolutely use him again in the future!!!
Colette Marshall
21/06/2021
I was lucky to find Choice Plumbing and Heating when I moved to Kent. Richard now with Dave, his apprentice, has carried out quite a few jobs for me, all to a high standard and with a smile on his face! Choice are very thorough, take pride in their work and are very competitively priced. I wouldn't hesitate to recommend this company.
Nicole Kelly
27/05/2021
I called the team in need of emergency help, they was quick to arrive and delivered an outstanding service. Highly recommend to all family and friends. Even complimented my tea making skills!
Ellesse Dilallo
27/05/2021
Steve Bodey
21/05/2021
Choice Plumbing & Heating plumbed in five radiators, carried out a first fix in our kitchen and performed a service our Baxi boiler. Richard had great communication from the start and came round within a few days to give us a very competitive quote. He kept me informed at every step, I was very impressed with the standard of work that was carried out and the speed with which it was completed. Richard is a very knowledgeable, honest and genuine guy, even pointing out something that was missed when our boiler was installed (by another company), which he rectified for us. I would highly recommend Choice Plumbing & Heating to anyone.
Hayley Boakes
16/02/2021
On quotation of the job I was given a detailed list of the work to be carried out. Richard and his team are reliable and efficient, carrying out their work to a very good standard.
S Warner
16/01/2021
Great job by Richard and his coworkers. Prompt and very tidy job. Really appreciate professional and personable manner!
calum macfie
22/12/2020
We had multiple issues with our full heating system including boiler and pipes. A lot of companies would only quote to fix one or the other. No job was too small for richard and his team. They fixed every little leak, fitted a new mains pipe, installed new piping and a new boiler all in a day. The price was competitive and the customer care was second to none - always making sure we knew what was happening and keeping in contact before and after work was completed. Its refreshing to have such an honest and fair tradesman. Good job! Have already booked in more work to be completed.
Leslie Crowder
26/11/2020
Fitted a new water tank at short notice and I was impressed with the quality of his work. Would thoroughly recommend